1. AI and Automation: Salesforce Einstein and GPT Integration
Artificial Intelligence (AI) and automation are at the forefront of Salesforce’s strategy for 2024. With Salesforce Einstein and the integration of GPT (Generative Pre-trained Transformers), the platform is becoming more intelligent, helping businesses automate tasks, improve decision-making, and enhance customer experiences.
Einstein GPT allows users to automate customer service interactions, create personalized marketing content, and generate data-driven sales insights. https://www.sevenmentor.com/sa....lesforce-training-in
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