Transforming Passenger Experience: The Role of CAPI Airport Surveys in Qatar

The Qatar is home to the most bustling and international airports worldwide such as Doha among others. As these airports sees millions of passengers passing through annually, it is important to know what makes a customer in order to streamline operations and better the overall travel experience. CAPI (Computer Assisted Personal Interviewing) airport surveys are one of the best instruments to gather precious insights from passengers.

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