What is GCC and How It Connects with Interview as a Service in Today’s Hiring Landscape

What is GCC and How It Connects with Interview as a Service in Today’s Hiring Landscape

As businesses rapidly scale and expand their global operations, especially in the tech industry, there's a growing reliance on streamlined and specialized recruitment processes. Two critical elements that are becoming increasingly relevant in this evolving talent ecosystem are Global Capability Centers (GCCs) and Interview as a Service (IaaS). Both concepts are reshaping how companies approach hiring and talent management.

In this blog, we’ll explore what is GCC, how it operates, and why interview as a service is becoming indispensable for tech-driven organizations.

Understanding What is GCC

If you're wondering what is GCC, the answer lies in its role as a strategic hub for global organizations. A Global Capability Center (GCC) is an offshore unit that supports various business functions such as IT services, R&D, finance, HR, and analytics for its parent company. These centers are primarily located in emerging markets like India, the Philippines, and Eastern Europe due to their skilled workforce and cost efficiency.

GCCs serve as the backbone of innovation and operational efficiency. They are no longer just about backend support; instead, they are driving end-to-end ownership of products, services, and solutions. From digital transformation to AI-based innovations, today’s GCCs are central to business strategy.

In fact, the increasing demand for skilled professionals in these centers has pushed companies to refine their hiring mechanisms to meet fast-paced scaling requirements. You can learn more about the concept and its relevance here in this in-depth guide on what is GCC.

The Rise of Interview as a Service (IaaS)

Recruiting top talent—especially for niche and technical roles—has always been a challenge. Traditional hiring methods are often slow, resource-intensive, and biased. That’s where interview as a service steps in.

Interview as a Service (IaaS) is a modern solution that leverages domain experts to conduct technical interviews on behalf of companies. Instead of burdening in-house engineering teams with interviews, businesses can outsource the process to vetted professionals who ensure unbiased, consistent, and technically sound evaluations.

This model significantly reduces the time-to-hire and helps maintain a high standard of talent evaluation across locations. It is especially beneficial for GCCs that are scaling rapidly and need to maintain quality across hundreds or even thousands of hires per year.

Companies also benefit from access to structured interview data, analytics, and scoring benchmarks that help make smarter hiring decisions. For a deep dive into the model, check out this comprehensive resource on interview as a service.

Why GCCs and IaaS Are a Perfect Match

The synergy between GCCs and interview as a service lies in their shared goal—scalable, high-quality, and efficient operations. With GCCs often handling critical innovation and product development, hiring top-tier talent is non-negotiable. However, managing large-scale technical interviews in-house can overwhelm internal teams and compromise quality.

By adopting IaaS, GCCs can offload interview tasks to external experts, allowing their internal teams to focus on project execution. This not only speeds up the hiring process but also improves the candidate experience, as interviews are conducted by subject matter experts rather than overburdened managers.

Moreover, in a post-pandemic world where hybrid and remote models dominate, both GCCs and IaaS represent agile, cost-effective ways to support business continuity and growth.

Final Thoughts

As businesses increasingly invest in offshore operations and look to strengthen their tech capabilities, understanding what is GCC and leveraging interview as a service can provide a competitive edge. These two trends together reflect a shift toward smart hiring and strategic scalability in global enterprises.

Whether you're a startup setting up a remote development center or a multinational optimizing your talent acquisition process, embracing both GCCs and IaaS can transform your approach to building world-class teams.