Traveling with Air Canada through Fort Lauderdale-Hollywood International Airport (FLL) soon? Whether you're arriving, departing, or connecting, understanding the Air Canada FLL Terminal can make your journey smoother. This comprehensive guide covers all the essentials you need to know, from terminal information and services to check-in procedures and airline office details.
Overview of Fort Lauderdale-Hollywood International Airport (FLL)
Fort Lauderdale-Hollywood International Airport (FLL) is a major public airport in Broward County, Florida. Serving millions of passengers annually, FLL is a hub for domestic and international travelers, especially those flying to and from Canada and Latin America.
The airport is divided into four terminals:
Terminal 1 (Yellow Terminal)
Terminal 2 (Red Terminal)
Terminal 3 (Purple Terminal)
Terminal 4 (Green Terminal)
Each terminal offers a variety of services, shops, restaurants, and transportation options. Knowing your terminal in advance is essential for a seamless travel experience.
What Terminal Is Air Canada at Fort Lauderdale Airport?
Air Canada operates out of Terminal 2 at Fort Lauderdale-Hollywood International Airport. Terminal 2 is also known as the Red Terminal and is primarily used by Air Canada and other international carriers. This terminal is equipped with modern amenities to cater to the needs of international travelers.
Key Features of Terminal 2 (Air Canada FLL Terminal):
Located on the north side of the airport
Houses Air Canada’s check-in counters and gates
Offers customs and immigration facilities for international arrivals
TSA PreCheck and Global Entry available
Multiple dining and shopping options available post-security
Air Canada Check-In and Baggage Services at FLL
Check-In Counter Information
Air Canada’s check-in counters are located in the departures area of Terminal 2. Passengers can check in:
Online or via the mobile app (up to 24 hours before departure)
At airport self-service kiosks
With an Air Canada agent at the counter
Baggage Drop-Off
If you’ve checked in online and have baggage to drop, proceed to the designated baggage drop counter in Terminal 2.
Baggage Allowance
Air Canada’s baggage allowance policies vary depending on the fare class and destination. Generally:
Carry-on baggage: 1 personal item + 1 standard item
Checked baggage: May incur fees based on ticket class and loyalty status
Always verify your baggage allowance in advance to avoid last-minute surprises.
Security and Boarding Procedures at the Air Canada FLL Terminal
Terminal 2 has its own security checkpoint. It’s recommended to arrive at least 2 hours prior to international flights and 90 minutes for domestic flights.
Boarding Process
Air Canada typically boards in zones based on seat class and loyalty status:
Zone 1: Business Class and Elite Members
Zone 2: Premium Economy and Star Alliance Gold
Zone 3-5: Economy Class passengers by row
Listen for announcements or refer to the digital display boards for updates.
Immigration and Customs for International Travelers
Upon arrival on an international flight at Terminal 2, travelers will go through U.S. Customs and Border Protection.
Tips for a Smooth Immigration Process:
Have all travel documents ready (passport, visa, customs forms)
Use Mobile Passport Control if eligible
Global Entry kiosks are available for members
After clearing customs, travelers can either proceed to baggage claim or connect to a domestic flight through re-screening.
Amenities at Terminal 2 – Air Canada FLL Terminal
Food and Dining
Terminal 2 offers a selection of eateries, including:
Dunkin'
Pei Wei Asian Diner
Food Network Kitchen
Retail and Duty-Free
Though smaller than other terminals, Terminal 2 has select retail shops including:
CNBC Smartshop
Duty-Free Americas (for international travelers)
Lounges
While Air Canada does not operate a dedicated Maple Leaf Lounge at FLL, Star Alliance Gold members and Business Class passengers may have access to partner lounges when available.
Free Wi-Fi and Charging Stations
FLL offers complimentary Wi-Fi throughout the terminal. Charging stations are available near seating areas.
Transportation to and from the Air Canada FLL Terminal
Parking
Parking options include:
Short-term parking directly across Terminal 2
Long-term and economy parking with shuttle access
Public Transportation
Broward County Transit (BCT) buses connect the airport to local destinations
Tri-Rail Shuttle to Fort Lauderdale Station for rail connections
Ride-Sharing and Taxis
Uber and Lyft pickups are available on the Arrivals level
Taxis can be found outside the baggage claim area
Connecting Flights and Terminal Transfers
If you’re connecting to another flight at FLL:
Within Terminal 2: Follow the signs to your next gate
Between Terminals: Use the free shuttle service or moving walkways
Allow extra time for security if transferring between terminals, especially during peak hours.
Airline Office Details for Air Canada at FLL
For ticketing, reservations, and customer service inquiries, you may need to contact or visit the Air Canada office at Fort Lauderdale Airport.
Air Canada FLL Office Information:
Location: Terminal 2 Departures Area
Services:
Flight changes and rebooking
Baggage claims and issues
Special assistance services
Hours of Operation: Typically aligned with flight schedules
Phone Number: Check Air Canada’s official website for the most updated contact number
It’s always advisable to call ahead or manage bookings via the Air Canada app or website for quicker service.
Tips for Flying Air Canada from Fort Lauderdale
Arrive Early: Especially important for international flights.
Use Mobile Check-In: Save time by checking in via the app.
Know Your Zone: Understand the boarding process to avoid delays.
Stay Informed: Monitor gate changes and updates on digital boards.
Travel Light: Baggage policies can vary—travel light to avoid extra fees.
Nearby Hotels for Air Canada Passengers
If you have a layover or early flight, consider these hotels near FLL:
Courtyard by Marriott Fort Lauderdale Airport & Cruise Port
Hilton Garden Inn Fort Lauderdale Airport-Cruise Port
Holiday Inn Express & Suites Fort Lauderdale Airport South
Many hotels offer free shuttle service to and from the airport.
Conclusion
Navigating the Air Canada FLL Terminal is relatively simple once you know where to go and what to expect. Terminal 2 at Fort Lauderdale-Hollywood International Airport is well-equipped to handle Air Canada’s domestic and international operations efficiently.
From streamlined check-in services and security to amenities and transportation, this guide has covered every essential detail to ensure a stress-free journey. Whether you're a seasoned traveler or flying for the first time, understanding your terminal and airline office details can make all the difference.
